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Glora

Dephna House, Launchese 7 Coronation Road
London
NW10 7PQ
UNITED KINGDOM

Email : [email protected]

SMS : +44 7488 863112

Frequently Asked Questions

Please read our FAQ before sending us a message.

WHAT IS YOUR ORDER PROCESS?

All orders are subject to a handling period before shipment, usually within 2-3 business days.Most orders leave the warehouse immediately after the items have successfully processed.

 
WHICH PAYMENT METHODS ARE ACCEPTED IN THE ONLINE SHOP?

We gladly accept Visa, MasterCard & American Express or PayPal.

HOW LONG WILL DELIVERY TAKE?
Delivery within the UK can take about 3-10 business days to arrive. Shipping internationally can take around 10 – 15 business days to arrive depending on more factors.
HOW SECURE IS SHOPPING IN THE ONLINE SHOP? IS MY DATA PROTECTED?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

WHAT EXACTLY HAPPENS AFTER ORDERING?
  1. Once we receive your order submission, we have to authenticate your payment.
  2. When we are happy that the payment has reflected, you will receive an email letting you know that your order has been processed.
  3. When your order is ready for shipping, you will receive another email informing you of this. We will inform you of postage with a tracking number you can follow.
  4. Your package arrives and you fall absolutely in love with your product!
HOW CAN I TRACK MY ORDER?
Once your order has been shipped you will receive a tracking number that you can use to get the latest updates on your shipment.

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