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FAQs
WHAT IS YOUR ORDER PROCESS?
All orders are subject to a handling period before shipment, usually within 2-3 business days.Most orders leave the warehouse immediately after the items have successfully processed.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped you will receive a tracking number that you can use to get the latest updates on your shipment.
HOW LONG WILL IT TAKE FOR MY ORDER TO GET TO ME?
Shipping within the UK can take about 5-7 business days to arrive.
Shipping internationally can take around 2 weeks to arrive depending on more factors.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept Visa, MasterCard & American Express or PayPal.
WHERE ARE RETURNS SENT?
Our products are shipped from different parts of the world so if you’d like to return, please contact our customer service team at contact@glora.co.uk.
HOW DO I GET IN TOUCH?
You can get in touch by email : contact@glora.co.uk , or using the form on the website.